Group FAQs

Company checks, money orders and credit cards (Visa, MasterCard and Discover). Personal checks are not accepted.

Check Payment: Stone Mountain Park only accepts business/school checks or money orders at least 21 days in advance of your visit. Checks will not be valid as payment within 21 days of your visit. Checks and money orders can be mailed to Group Sales at P.O. Box 871008, Stone Mountain, Georgia 30087.

All payments received are non-refundable.

Yes. Payment in full is due no later than 21 days prior to your visit date. Payment will NOT be accepted at the Ticket Plaza. Reservations not paid in full by 21 days prior to your visit date will be cancelled without prior notification.

Please review the information below regarding tax exempt payment procedures. The following documents are required for tax exemption by the State of Georgia. We encourage you to print off the steps below and use it a checklist to ensure that all of your paperwork has been submitted correctly.

Government agencies within the state of Georgia (state, county, city governments, school districts)

• Step 1: Submit a current and completed GA ST-5 form for your school or organization upon booking your reservation. Email to SMPGroups@stonemountainpark.com or fax to 770-413-5154.
• Step 2: Submit a signed & approved Purchase Order. After we have reviewed and accepted your purchase order, a paid in full booking confirmation will be emailed to you. Additions made after this step will require a revised purchase order. You cannot decrease your numbers after a completed Purchase Order is received by SMP. Email to SMPGroups@stonemountainpark.com or fax to 770-413-5154.
• Step 3: Final payment must be made in the form of an organization check, as required by the State of Georgia. Credit cards, cash or personal checks will not be accepted for reservations made by government agencies. Please mail the check to: Stone Mountain Park Group Sales, P.O. Box 871008, Stone Mountain, Georgia 30087. Checks must be made out for the exact amount on the purchase order.

Other organizations exempt from Georgia state sales tax:

• Step 1: Submit exemption document such as a current, completed GA ST-5 form or Letter of Authorization for your school or organization upon booking your reservation. Email to SMPGroups@stonemountainpark.com or fax to 770-413-5154.
• Step 2: Final payment must be made at least 21 days prior to your event date. Payment may be made in the form of company checks, money orders and credit cards (Visa, MasterCard and Discover). Personal checks are not accepted.

Check Payment: Stone Mountain Park only accepts business/school checks or money orders at least 21 days in advance of your visit. Checks will not be valid as payment within 21 days of your visit. Checks and money orders can be mailed to Group Sales at P.O. Box 871008, Stone Mountain, Georgia 30087.

All payments received are non-refundable

Payment in full is due no later than 21 days prior to your visit date. Payment will NOT be accepted at the Ticket Plaza. Reservations not paid in full by 21 days prior to your visit date will be cancelled without prior notification.

All orders are subject to a service charge of $10. Late payments received less than 21 days prior to your visit date will be subject to an additional $10 rush fee, totaling $20. There are no exceptions and no refunds. This fee applies to all group orders.

All payments received are non-refundable.

All tickets will be shipped to you in advance of your visit. All orders are subject to a service charge of $10. Late payments received less than 21 days prior to your visit date will be subject to an additional $10 rush fee, totaling $20. There are no exceptions and no refunds. This fee applies to all group orders.

Receiving your tickets in advance will save you time the day of your visit. You will be able to skip the Ticket Windows and head straight to your program or attraction!

Please contact us at 770-498-5636 to make changes to your group reservation.

Please contact our office at 770-498-5636 to change your visit date. Changes to reservations that involve a field trip program or Snow Mountain tickets must be made at least two weeks prior to your visit date and are only possible based on availability.

Stone Mountain Park operates rain or shine. Refunds will not be issued for inclement weather.

Please contact us at 770-498-5636 if you need to cancel your reservation.

Group tickets are non-refundable.